Frequently Asked Questions

We serve Sacramento and over 20 communities across Northern California, including Elk Grove, Roseville, Folsom, Rancho Cordova, Citrus Heights, Rocklin, Lincoln, Granite Bay, Fair Oaks, Carmichael, Natomas, Davis, Woodland, El Dorado Hills, Placerville, Auburn, Loomis, West Sacramento, Stockton, and Lodi. For specific area inquiries, please contact us at (916) 201-5852 or visit our Service Areas page.

Infinity E. Pools & Spas has established itself as a trusted pool contractor in Northern California with extensive experience in custom pool construction and renovations. Our team combines years of industry expertise with a commitment to quality craftsmanship and customer satisfaction. We are fully licensed (CA CSLB #1111464) and insured, ensuring that every project meets the highest standards.

Yes, absolutely. We are fully licensed with California Contractors State License Board (CSLB #1111464) and maintain comprehensive insurance coverage. Your peace of mind is important to us, which is why we maintain all necessary licenses, permits, and insurance to protect both our customers and our team throughout every project.

During your initial consultation, we'll discuss your vision, budget, and timeline. Our team will visit your property to assess the space, take measurements, and understand your specific needs. We'll ask questions about your desired pool features, style preferences, and maintenance considerations. This consultation helps us provide you with an accurate quote and ensures we understand exactly what you're looking for.

Absolutely! Our design team works closely with you to create a pool that perfectly matches your vision and complements your property. We consider factors like your landscape, home architecture, available space, and personal preferences. Whether you have a specific design in mind or need creative input, we'll guide you through the design process to ensure you're completely satisfied with the concept before construction begins.

We offer virtually unlimited options for pool shapes and sizes, from classic rectangular designs to free-form custom shapes. Whether you want a lap pool, resort-style pool, small plunge pool, or something completely unique, we can build it. The size and shape will depend on your available space, budget, and intended use. Our team can work with your constraints to maximize your pool's functionality and aesthetic appeal.

We use high-quality materials including gunite (shotcrete), fiberglass, and other premium finishes depending on your project requirements. Gunite pools offer excellent durability and allow for custom shapes, while fiberglass pools provide a smoother finish and faster installation. We also provide various finish options including plaster, aggregate finishes, and tile work to customize the look and feel of your pool.

Yes! We specialize in custom features that make your pool truly unique. We can incorporate water slides, waterfalls, fountains, LED lighting, fire features, and more. These additions enhance both the aesthetics and functionality of your pool. During the design phase, we'll discuss which features align with your vision and budget, and we'll ensure they're integrated seamlessly into the overall design.

Most pool projects take between 8 to 12 weeks from start to finish, though timeline can vary based on pool size, complexity, and custom features. Larger pools with extensive landscaping or special features may take longer. Weather conditions, permit timelines, and design complexity are also factors. We'll provide you with a detailed construction schedule during the planning phase so you know what to expect.

Yes, we handle all necessary permits and paperwork required for your project. This includes building permits, electrical permits, and any other local requirements. Our experienced team knows local area requirements and processes across Northern California, which helps us maintain project timelines. You won't need to worry about the administrative side of things—we'll manage it all for you.

Excavation and site preparation are crucial first steps. Our team will clear the work area, mark underground utilities, and excavate to the appropriate depth for your pool design. We'll assess soil conditions and address any necessary drainage or foundation concerns. Proper site preparation ensures a solid foundation for your pool and prevents future problems. We coordinate with utility locators to ensure safety throughout this phase.

Pool construction does involve activity and noise, but we work to minimize disruption. We maintain regular work hours, secure the site appropriately, and keep the area as organized as possible. We'll discuss access and logistics with you before work begins. Most homeowners find that once the exciting phase of watching their dream pool take shape begins, any temporary inconvenience is well worth it.

Pool costs vary significantly based on size, materials, and custom features. A basic gunite pool typically ranges from $30,000 to $80,000, while luxury pools with premium finishes and special features can exceed $100,000 or more. We provide free estimates for all projects. During your consultation, we'll understand your budget and work with you to create a pool design that maximizes value within your price range.

Yes! We partner with Lyon Financial to offer flexible financing solutions for your pool project. This allows you to spread payments over time, making your dream pool more accessible. Our team can provide information about financing terms and help you understand your options. Financing can be a great way to get your pool built now while managing your budget effectively.

Our quotes include all labor, materials, equipment, and fixtures specified in your design plan. This covers excavation, construction, plumbing, electrical work, finish application, and all necessary permits. We provide transparent pricing so you understand exactly what you're paying for. Any additional features or changes requested after the initial quote will be discussed and approved before proceeding.

We provide detailed, transparent estimates with all costs clearly outlined. Any unforeseen site conditions or client-requested changes are discussed openly before proceeding. We don't believe in hidden fees. If anything arises during construction that requires adjustment, we'll inform you immediately with a clear explanation and cost estimate for your approval.

We stand behind our work with comprehensive warranty coverage. Our structural warranty covers the pool shell and major components, protecting your investment. Specific warranty terms are detailed in your contract. We're confident in our craftsmanship and construction quality, and our warranty reflects that commitment. We're always available to address any concerns that may arise.

Basic pool maintenance involves regular chemical balancing, cleaning, and equipment checks. We'll provide comprehensive instructions and guidance on proper pool care. Tasks include checking pH and chlorine levels, skimming debris, cleaning filters, and monitoring equipment. We can also recommend professional maintenance services if you prefer not to handle it yourself. Proper maintenance extends your pool's lifespan and keeps it clean and safe.

Yes, we offer professional maintenance services to keep your pool in perfect condition. Our maintenance packages can include weekly chemical balancing, cleaning, equipment inspection, and seasonal servicing. Let us know your maintenance needs, and we'll create a customized service plan. Regular professional maintenance helps prevent problems and keeps your pool crystal clear year-round.

Proper pool closure at season's end is important for protecting your investment. This involves balancing chemicals, lowering water levels if needed, cleaning filters, and protecting equipment from freezing. In Northern California's mild climate, complete closure may not always be necessary, but we can advise you on the best approach for your specific situation. We offer winterization services to ensure your pool is properly prepared.